Hi, I made a withdrawal with europa casino using easy eft and they sent me approval confirmation email. That was on the 27 June 2020 and up to today, i have not received my funds and everytime i contact them, i find the exact similar reply of saying the withdrawals are approved and they should clear in few days. There have been many decent Europa Casino reviews since the Malta-based brand started operations in 2003. But we wanted to create the best Europa Casino review Canada has ever experienced. After all, the brand features over 400 casino games, and there’s even a nice welcome bonus to encourage you to sign up to the site’s services. Europa hold the following gambling licenses: Antigua and Barbuda Directorate of Offshore Gaming - Europa casino are licensed by the DOG. Relatively few of the operators we list use this regulator and while this body does appear to have a complaints process in place, we are unaware of any player having successfully taken a complaint to them.

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Our Europa Casino review has everything you need to know about the operator in one convenient location. Also, learn how you can use the Europa casino bonus code to activate the Welcome Bonus worth up to $2400.

Europa Casino Bonus

A welcome bonus is available to all new Canadian players joining the operator. The promotion provides a 100% match bonus on a player’s first deposit up to $100, doubling your bankroll of the bat.

The deposit bonus will then be available on your first deposit each month for your first year. This gives you a total of 12 months to cash in.

The fact that the bonus continues for a full year is a major advantage to most regular one-time offers. The total bonus which can be awarded, $2400, is also higher than most other online casinos in the region.

*A minimum deposit of $10 is required to activate the bonus. A wagering requirement of 30X the bonus amount must be completed before bonus cash will be available for withdrawal.

Games Offered

Our Europa Casino review found a wide range of games on offer at the operator. Game types included slots, table games, video poker and a live casino. A majority of the games are powered by software provider Playtech, guaranteeing a top gaming experience.

Slots are easily the most abundant game type at Europa, with hundreds of titles to choose from. Whether you’re looking for old-school fruit machines, entertaining video slots or big-win jackpot slots, the site has you covered. Some of the hottest titles at the moment include:

• Gladiator Jackpot
• Plenty O Fortune
• Eternal Lady
• Reign of Ice
• Lucky Emeralds
• Sands of Fury
• Forbidden Forest
• Dirty Dancing
• Space Digger

The live casino section offers live streams of real dealers for Roulette, Blackjack, Casino Hold Em and Baccarat. Different stakes for games are available to ensure players can enjoy the live casino no matter their bankroll.

If you’d like to try out games before you commit, our Europa Casino review found that free versions are available for most titles.

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Europa Casino Promos

One of the key selling points our Europa Casino review found was the large number of promos and rewards available. The operator offers multiple monthly and weekly offers which give players a chance to pick up bonus cash and free spins. Some of the most popular promos at the moment include, the Refer a Friend bonus and Free Spins Tuesday.

Additionally, the Europa Casino VIP Program gives you the chance to earn rewards points with real money gameplay. The points can later be redeemed for cashback and other top prizes.

For a full list of promos available at the operator visit the ‘PROMOTIONS’ page of the website.

Europa Casino Software & Navigation

The operator can be accessed by simply visiting the website on your PC or mobile device. You can also download the platform to your PC for instant access from your desktop. Our Europa Casino review found the graphics to be on par with other top online casinos in Canada.

There is currently no Europa Casino App available for mobile play. You will, however, be able to play games on your mobile device by simply visiting the site on your mobile browser. The mobile site is optimised for easy navigation and use by any iOS, Android or Windows device.

Payment Methods

This Europa Casino review wouldn’t be complete without a look at the payment options available on the site. At the moment there are nine payment options available at Europa:

• Instadebit
• Neteller
• Skrill
• Paysafecard
• Entropay
• Internet Banking
• iDebit

Deposits on the site are instant in general, whereas withdrawals can take 2-5 days to process. Minimum and maximum deposit limits are different, ranging from one payment method to another. The same goes for withdrawal limits. There is no fee charged on the side of the casino for payments, however, a fee could be incurred by payment providers.

Customer Care

Customer service can be contacted on the operator via live chat, email and telephone. Agents are only available between the hours of 6:00 am – Midnight GMT, through the week.

Getting a reply from live chat and telephone will be somewhere between 30 seconds to a minute. Email, on the other hand, may take up to 24 hours.

Note that only registered customers can use the live chat support. If you have any problems registering you will only be able to contact telephone or email support.

Europa Casino Review Verdict

Our Europa Casino review concludes that the operator is a solid online casino option for Canadian-based players. The site offers over 400 games which includes a top live casino section, jackpot slots and table games. Weekly and monthly promos give players the chance to win extra bonus cash and free spins while collecting rewards points.

Where the operator could stand to improve is by introducing a Europa Casino App for easier access to mobile users. Live chat support could also be extended to players looking to register.

Don’t forget that if you register today you can take part in the Europa Casino Welcome Bonus. The offer gives you the chance to get up to C$2400 each month when you use the promo code when you register. Make sure you don’t miss out.

Europa Casino Review FAQ

Use the following Europa Casino review FAQ for answers to a number of commonly asked questions about the operator:

Is there an Europa Casino Bonus Code Currently Available?

Yes, the Europa Casino bonus code can be applied when registering to take part in the welcome bonus. The offer includes a chance to get up to $2400 in bonus cash.

Is there a Mobile Bonus?

There is no mobile bonus currently on offer at Europa. Users will, however, be able to activate the Welcome Bonus on their mobile device when registering. Simply visit the Europa Casino on your mobile browser and follow the registration steps.

Can I Claim this Bonus in Addition to Other Offers?

No, you will not be able to claim the Welcome Bonus in addition to any other promos unless expressly stated otherwise.

I can’t Seem to Obtain the Bonus, what should I do?

Europa Casino Reviews Canada 2018

If a challenge comes up when you are claiming the bonus, you can reach out to customer support via live chat, email or telephone. Live chat support is only available after you register for an account.

Any online gaming site that has been in business for over 10 years is likely to have had some player issues of some sort; whether their fault or the fault of circumstances around regulation or software, if you dig deep enough, you will find someone who has a complaint.

The folks behind Europa Casino have had their fair share of complaints in the past with some other brands, but I like to give every site I review a clean slate when I start my reviews.

Here’s what I can promise: by the time you are done reading this review you will have an extremely honest review of the company, blemishes and all.

About Europa Casino

Europa Casino has been in business since 2004 and has had an apparent change of ownership along the way. While the casino was at one point owned by Imperial E-Club Casinos, which had received many complaints about one of its other sites. Now, if you look at the website, the owner is listed as Universe Entertainment Services, a company based in Malta. I can only assume the company has changed hands, although I have not been able to find out when that might have occurred.

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The casino has a gaming license from the Malta Gaming Authority, which is also new. They used to have a license from Antigua and Barbuda, but it would appear that in an attempt to clean up their image, they moved the licensing over to a more thorough jurisdiction.

Who Can Play at Europa Casino?

As a result of upgrading their license from Antigua to Malta, the owners of this casino had to implement changes to their Restricted Countries list. While this is disappointing for players who once could access the games, it is better for everyone as a whole as the players who continue to make deposits are much more protected by the regulatory board who approved this gaming license.

Here are the countries that are now not allowed to play at Europa Casino:

• Afghanistan
• Antigua & Barbuda
• Bahamas
• Barbados
• Belgium
• Bulgaria
• China
• Cuba
• Cyprus
• Dominica
• Estonia
• Finland
• France
• Grenada
• Guyana
• Haiti
• Hong Kong
• Iran
• Israel
• Jamaica
• Latvia
• Libya
• Macau
• Netherlands
• Romania
• Serbia
• Singapore
• Spain
• Kitts/Nevis
• Lucia
• Vincent
• Sudan
• Syria
• The Philippines
• Trinidad
• Turkey
• United States

Software Suppliers

Europa Casino has only one software provider, but it is a good one. They have chosen to work with Playtech for their offering. The Israel-based developer is at the top of the heap when it comes to quality of the product; they built their software with an equal dedication to the players and the operators, and it shows when you tour the platform. Also, having Playtech as their supplier gives the ownership group more credibility; these guys don’t work with shady operators.

The Playtech games are available both via a downloadable client and through their browser-based Instant Play format.

The majority of the games have been modified to fit the screen size of most tablets and phones so you will be able to play your favorite games from wherever you want.

The Good Stuff

Eight Figures of Jackpots

The first thing I saw when I accessed the site was right in the middle of the screen: a scrolling banner of a number of jackpots available to be won at this casino, with a grand total of over $100,000,000! That is a crazy amount of possible life-changing moments, including the largest Playtech network progressive, Jackpot Giant, which on its own stands at over 10 million. Do yourself a favor and jump into those games while the prizes are this high…they are ready to burst at any moment!

Excellent Troubleshooting Section

Most people have the same customer service issues at an online gaming site; the smart operators compile the answers to these questions and post them in a set of Frequently Asked Questions. Not only does Europa Casino have this page, but they also find a way to make it much easier to navigate to the exact page and solution you are looking for.

I think more casinos should follow this operator’s lead on this; so many support tickets would never need to be opened as a result.

The Bad Stuff

Account Opening Restrictions

Whenever I hit up a new casino, I like to quickly look to see what the casino has to offer in the way of promotions, VIP program, etc. Unfortunately, at this casino, to see the full site, I had to create an account. That is a bit of dirty pool from Europa Casino; this practice doesn’t please me at all. In fact, all it made me want to do is put in fake information so they wouldn’t contact me (I didn’t because for this review I want the promotional emails).

Legacy Player Issues

I never like to read about a large number of player complaints about a casino, especially when its owners then open other brands. I have seen any old complaints about one of the sister casinos to Europa Casino (Winner Casino).

I am hopeful that these complaints were the result of some management decisions that have since been dealt with; for the time being, I remain cautiously optimistic about the direction Europa Casino is headed.

Game Selection

Europa Casino Reviews Canada 2019

Live Dealer Games

Playtech has built their own Live Dealer studio, and as a result, all of their licensees have the option of adding these real dealer games to their current offering. Thankfully, Europa Casino takes them up on this idea, and you can find the following games under the Live Casino tab of the lobby:

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